This is where you manage who can use Robina. To add someone, click + Add person at the bottom of the list and type their phone number into the new row — that's all Robina needs for WhatsApp; a name and email are optional but helpful. Use the ✕ to remove someone (they move to the Removed list and can be restored anytime if they come back), then click Save changes at the bottom to apply everything. If a caregiver says they can't get in, open Who couldn't get in below — it usually points to a mistyped number or email you can fix in seconds.